Stuck? Start here.
Quick answers on accounts, games, your data and breaks. Still need help? Send a message or email [email protected].
Accounts
You don’t need an account to play. If you have one, sign in with email and password or choose “Continue with Google”. Lost your password? Request a reset link, which stays valid for one hour. Google accounts have no password, so use the Google button. Five incorrect passwords in a row pause password sign-in for 15 minutes.
A game won’t open
Press “Reload” under the player, check your connection and make sure no browser extension is blocking the frame. Still nothing? Let us know which game and browser you’re using.
Credits are for play only and stay inside each game, so there’s nothing to refund, buy, sell or cash out.
Your data
You can delete your account yourself at any time from My account. To view or correct what we hold, submit a privacy request from your account email. The Privacy Policy lists everything we keep.
Take a break
Want to step away? Ask for a pause or restrict or close your account using the email we have on file. Each page shows a clock and you’ll get a reminder every hour.
We aren’t a crisis or counselling service. For free, confidential help with gambling worries, visit Responsible Gaming.